15 Replies Latest reply on Aug 18, 2015 11:27 AM by Kris_Ro

    Product Key Invalid!

    Kris_Ro Level 1

      I recently bought a new 2015 Macbook Pro. I transferred Lightroom, along with it's product license over from my 2009 MacBook Pro. Unfortunately, the 2015 Macbook had a defect in the display and I had to return it. Apple gave me a new one and when I tried to enter my product number, the Adobe Manager pops up saying that it is invalid. I have spoken to 2 customer service representatives who had me re-download Lightroom twice and both times the same error message popped up.