20 Replies Latest reply on Aug 12, 2015 5:57 AM by chain569

    Lighroom and Windows 10 - Freezing

    justin.hamblin

      I upgraded to windows 10, am now having freezing issues with lightroom. Here is a copy of my event log.

       

      ==========================

       

      Log Name:      Application

      Source:        Application Hang

      Date:          8/4/2015 9:20:54 PM

      Event ID:      1002

      Task Category: (101)

      Level:         Error

      Keywords:      Classic

      User:          N/A

      Computer:      JustinPowerPC

      Description:

      The program lightroom.exe version 6.1.1.10 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

      Process ID: 1538

      Start Time: 01d0cf24df7a4815

      Termination Time: 73

      Application Path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

      Report Id: 96053e00-3b18-11e5-9bc5-6c626deb96d5

      Faulting package full name:

      Faulting package-relative application ID:

       

       

      Event Xml:

      <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

        <System>

          <Provider Name="Application Hang" />

          <EventID Qualifiers="0">1002</EventID>

          <Level>2</Level>

          <Task>101</Task>

          <Keywords>0x80000000000000</Keywords>

          <TimeCreated SystemTime="2015-08-05T02:20:54.000000000Z" />

          <EventRecordID>1336</EventRecordID>

          <Channel>Application</Channel>

          <Computer>JustinPowerPC</Computer>

          <Security />

        </System>

        <EventData>

          <Data>lightroom.exe</Data>

          <Data>6.1.1.10</Data>

          <Data>1538</Data>

          <Data>01d0cf24df7a4815</Data>

          <Data>73</Data>

          <Data>C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe</Data>

          <Data>96053e00-3b18-11e5-9bc5-6c626deb96d5</Data>

          <Data>

          </Data>

          <Data>

          </Data>

          <Binary>55006E006B006E006F0077006E0000000000</Binary>

        </EventData>

      </Event>