2 Replies Latest reply on Jun 29, 2016 7:50 PM by viviane12963650

    Why do I get error message on erased, then recovered folder?


      Converter working fine to convert cr2 files from SX60 HS for Photoshop CS5 to open. But I accidentally erased a folder of downloaded photos. I had already erased the memory card. Remo Recover recovered the photos from the memory card. I've placed the restored photos in a separate folder on my computer which are shown as cr2 photos when I look at the folder contents in Windows. When I run the converter, it will only find one or two files to read. After I moved those specific files out of about 400 shots, I get the error message "no supported camera raw files in the folder." Solution to open recovered files?