Having issues activating a customers product any help would be much appreciated,
Customer brought an activation code for this product and tried activating their self and it failed to do so.
Any help on this issue would be fantastic.
You need to tell us which version of LR you are trying to activate and whether it is for a subscription or a perpetual stand-alone license.
Customer may have a redemption code issued by a reseller or on-line store. Redemption codes need to be converted into a serial number.