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Am able to log in, but can not enter serial number. Number on box is: PSE,13,0,MLP,RET,UE. When entered, I am not able to proceed. How do I proceed?

Community Beginner ,
Aug 04, 2015 Aug 04, 2015

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I am able to log in, but can not enter serial number.  Number on box is:  PSE,13,0,MLP,RET,UE.  When entered, I am not able to proceed.  How do I proceed?

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Adobe Employee ,
Aug 04, 2015 Aug 04, 2015

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Is there any particular error error, the serial number is 24 digit number.

Follow Find your serial number quickly to find the serial number.

Regards

Rajashree

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Community Beginner ,
Aug 05, 2015 Aug 05, 2015

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Rajashree

As I stated, I am trying to install program.  I have initialized the program, with setup.exe (disc 1).  Have set-up an account with user ID and password.  Then I am asked for serial number which is supposed to be either on the box or disc sleeve.  Can't find it or what I enter is NOT accepted.  Just tell me where the heck this serial number is!!!!!  Thank you.

Can waste my time with this idiocy.   Dr. G

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