8 Replies Latest reply on Jul 25, 2016 5:47 AM by simonv98119163 Branched to a new discussion.

    Renew Subscription Error Creative Cloud Error continues

    ccielto Level 1

      I keep getting the "Renew Your Subscription" page when starting any of my adobe products.  I updated my billing information and when I click "Try Again,"  I'm told my subscription is now active.  I tried waiting the 30 minutes, rebooted my computer.  This is seriously impacting my day.  Does anyone know how to fix this?


      Waited on hold for over 30 minutes.  No Answer.

      Chat function on the site is not working.


      Please don't respond :-

      Please refer to the following document:


      That doesn't work.... Get your act together Adobe!!!


      Please help!