5 Replies Latest reply on Aug 6, 2015 5:47 PM by Bani Verma

    Creative cloud showing trial mode


      I had to update my payment method for Creative Cloud and now that it apparently finished processing and my account shows Creative Cloud is active and paid for I cannot access my desktop apps.  Everything states that I am in trial mode?  When I log in to Adobe it does show my paid Creative Cloud account and also a Free Creative Cloud but I have no idea what that is.


      I need to use my apps.  I have tried restarting as well as logging out of Creative Cloud and back in again.  Nothing seems to help.