3 Replies Latest reply on Aug 6, 2015 3:03 AM by Megha Rawat

    Can't cancel subscription because I can't contact customer support

    ahoornik

      Hi

       

      I want to cancel my current subscription for CC and take one back for 1 APP.  However, while logged in and coming from managing my subscription, cancel ... it tells me to contact customer support, which I click on and asks me to log in again. It than keeps returning with the message that my password is incorrect.. hello... just used it. Upper and lower care and numbers... all correct. I tried for a dozen times now and can't get in to start a chat so I can cancel. I'm getting pretty frustrated here.

       

      What do I do now? Please help

      Annelies