Hello Fellow Adobe Users!
My names Randolph Kim and I've been having quite an issue. I just finished making my first intro ever with Adobe After Effects and I'm loving the program however, I ran into an issue while exporting it during the render queue. When I render the video into an AVI I end up getting a message saying "Unable To Sync Files" and than "Failed To Write XMP Metadata" even though I never selected that option. When my video is finally made I play it and I get no sound even though I checked for audio and the video is very laggy. When I export the file converting it into quicktime the video is fine why so? Please answer soon thank you!!!!!!!
It's hard to say what went wrong because we don't know your output module settings including the codec you chose, anything about the project or the source footage or what version of AE you are running on what OS. I'm guessing that you either ran into a known bug or have mis configured something.