2 Replies Latest reply on Aug 6, 2015 12:58 PM by cdeonis

    InDesign and InCopy CC won't open after install

    cdeonis Level 1

      I'm getting the following error messages

       

      when trying to open InCopy:

      Adobe InCopy does not recognize InCopy Bridge UI.InDesignPlugin as a valid plug-in. Please reinstall the InCopy Bridge UI.InDesignPlugin plug-in and restart InCopy.

      Show this alert again?

       

      when trying to open InDesign:

      Adobe InDesign does not recognize Assignment UI.InDesignPlugin as a valid plug-in. Please reinstall the Assignment UI.InDesignPlugin plug-in and restart InDesign.

      Show this alert again?

       

      I can't hit yes or no because the same error keeps popping up until I'm forced to Force Quit.

       

      I'm on a MacBook Air, OS X Yosemite 10.10.1. I have 10.3 free GB of 120.

       

      The installer was on an external drive and I installed from there (it's still plugged in). Could that be the problem?

       

      I've uninstalled all of CC and reinstalled and get the same problem.