Have you ensured that you've also installed the version 8.01 patch for version 8?
What you report is not something new. Although the steps leading up to the appearance of the message differ, the result is that puzzling "Projects created with Premiere Pro and Adobe Premiere Elements are not compatible" or something like that. We can see this in the 2011 thread where the user was in the process of creating a slideshow when this message appeared. Looks like update of 8.0 to 8.0.1 and uninstall/reinstall did not lead to resolution, and the thread was left dangling.
Note this thread also involved Premiere Elements 8.0/8.0.1. I recall seeing this message before a few times, but cannot find those threads at this time and do not recall seeing any fix for the issue..
Is there a Continue button on the message that pops up? If so, can you click Continue continuously to bypass the problem or are you stuck at that spot?
All that I find left to do are remote and not so remote things to try...
1. Deletion of the Premiere Elements 8.0/8.0.1 Editor settings file (Adobe Premiere Elements Prefs file) and the Elements Organizer 8 settings file (psa.prf).
and, in the 8.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 8.0 Folder in which the Adobe Premiere Elements Prefs file exists.
and, in the Organizer Folder, is the psa.prf file that you delete or disable by renaming to psa.prfOLD.
In either case, be sure to be working with Folder Option Show Hidden Files, Folders, or Drives enabled so that you can see the complete paths given.
Please consider, and let us know the outcome. We may have additional suggestions.
Thank you. I've been out of town and will attempt fix today. There is no continue button. I downloaded patch but got same result. Then removed whole program, reinstalled and did not install patch and still have same result. Was thinking of upgrading to Elements 13 but I don't want to spend the money and wind up with same issue. Really puzzling as program worked flawlessly--except for user error-- for years. Richard
We will be looking forward to the results from your planned tests.
If history repeats itself, Adobe will be releasing a new version of Premiere Elements in September October 2015. From now until then, Adobe offers the current version (13) for tryout (free 30 days). If you are interested in 13, then please go the tryout route before purchase to assure the compatibility of 13 with your computer environment and project goals. The next version tryout (assumed named 14) should be available soon after the release of the 14 product.
I do not recall ever seeing one specific fix for that curious Premiere Pro message. I am hoping that something mentioned above will target and solve the problem.
It worked ! Had my IT guy dig in because the preferences are buried deep under My Computer and I could not find it. When IT reloaded the program after hard drive wiped they changed preferences. Each time I un-installed and re-installed the preferences did not change and that is why I kept getting the same error message. Works great now. Thanks for your help. Richard
That is wonderful news. Major contribution from you and your IT associate. This was a difficult issue. You both did well.
Now that message under your circumstances
Projects created with Premiere Pro and Adobe Premiere Elements are not compatible.
has a firm fix associated with it for others to go to and explore if and when they get that message in the course of a Premiere Elements workflow.