0 Replies Latest reply on Aug 7, 2015 8:51 AM by adobea46269030

    Random issues in InDesign CC 2015


      Hi All,


      Our Marketing Department has 12 users, all of which are on a Mac environment. The machines in use are a mixture of Mac Pro's (new model), and Mac Pro's (Mid-2010 model).


      The Mac Pro's are equipped with Intel Xeon, 8-cores, 3GHz, 64GB RAM and flash storage.

      The Mac Pro's (Mid-2010) are equipped with Intel Xeon Quad-Core, 2.8 GHz, 64GB RAM, SSD.


      Ever since we have upgraded to CC 2015, InDesign seems to have random issues. These issues are affecting most users and I just want to know if there is anything you could suggest. I have un-installed and reinstalled the entire CC 2015 suite on all the machines this week and still no joy.


      The issues are:


      1. PDF from InDesign - Solid black is coming out as CMYK black - This is happening on random documents.

      2. Spinning wheel when switching back to InDesign from any program.

      3. Opening documents - error states that document is in use or user doesn't have permission. But if you try again, it opens.

      4. Saving - Error message states that the document is damaged and is unable to save. But it saves to the Desktop.


      All other CC 2015 apps work fine and allows users to work off a shared drive on a server and to save back to the server.


      Any assistance would be much appreciated.


      Many thanks.



      Aurora Lighting

      Apple Certified Support Professional