I just bought lightroom 6. I currently have lightroom 2 on my windows PC. When I hit "download" within my adobe ID, a new window opened saying "413 Header Length too large". After trying to troubleshoot I seemed to have found a way to download (I think it was a trial version that I would later be prompted to enter my serial code)... The download took place, but I can't open or find it.
P.S. when I called the 1-800# they said that they do not offer phone support for license questions, just subscriptions... can this be true?