3 Replies Latest reply on Aug 7, 2015 4:24 PM by 99jon

    Where is update option for LR6 for Russia

    alexeyr64693087

      There are no update option when buying LR6 in Russian store and I am unable to buy update in non-Russian store (wrong country error).

      WHY?!

       

      P.S. No, CC is not my option.

        • 1. Re: Where is update option for LR6 for Russia
          99jon Adobe Community Professional & MVP

          Try the following link and change your region at the bottom of the page. After clicking "Buy" change from Full to Upgrade; then select your existing LR product from the drop-down menu and the correct pricing will be displayed. Then simply choose “Add to Cart”

           

          https://www.adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_softwar e_sl_mostpopular.html

           

          Or you can take a 30 day free trial via the Creative Cloud to test what’s new (some new features are only available to CC subscribers) and after the trial it’s possible to convert the CC version to the LR6 stand-alone version, upon purchase of a serial number and without any further installation. In either case make sure your computer meets the minimum system requirements.

           

          Compare Lightroom versions | Adobe Photoshop Lightroom CC

           

          Minimum system requirements

          Windows®

          • Intel® or AMD Athlon® processor with 64-bit support
          • Microsoft® Windows® 7 with Service Pack 1, Windows 8, or Windows 8.1
          • OpenGL 3.3 and DirectX 10 capable graphics card for GPU related functionality
          • 2GB of RAM (4GB recommended)
          • 2GB of available hard-disk space
          • Internet connection required for Internet-based services

            Mac OS

          • Multicore Intel processor with 64-bit support
          • Mac OS X v10.8*, 10.9, or 10.10
          • OpenGL 3.3 capable graphics card for GPU related functionality
          • 2GB of RAM (4GB recommended)
          • 2GB of available hard-disk space
          • Internet connection required for Internet-based services

          * GPU functionality only available on Mac OSX 10.9 or 10.10

          • 2. Re: Where is update option for LR6 for Russia
            alexeyr64693087 Level 1

            Thank you very much for answer.

            Unfortunately after selecting Russia region it redirects to https://www.adobe.com/ru/ and no more update option exist

            lr-rus.png

            "Полная версия" mean "Full version" and there are no "Upgrade" option.

            If to try buy it from USA store it says: "The account was registered for a different country. Please sign out and sign in using an existing account for this country."

            Also I see only full version in other Russion software stories, so looks like Adobe DO NOT SELL UPGRADE option in Russia.

            • 3. Re: Where is update option for LR6 for Russia
              99jon Adobe Community Professional & MVP

              Click on the blue button: Still need help? Contact us – then click in the area marked “chat 24/7”

               

              It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away or get the information on upgrades in Russia.

               

              Click here to get help now Contact Customer Care