3 Replies Latest reply on Aug 8, 2015 4:32 AM by Peter Spier
      • 1. Re: how to fix adobe indesign CC quit in yosemite
        Derek Cross Level 6

        You haven't explained much, but in the meantime, try trashing your preferences  -

        Troubleshooting 101: Replace, or "trash" your InDesign preferences

        • 2. Re: how to fix adobe indesign CC quit in yosemite
          dfd27320171 Level 1

          Hi Derek,

           

          Sorry for not explaining the issue properly.

           

          While opening the Indesign CC application it was suddenly quit which we already installed and worked before. And we had uninstalled the app and deleted the preferences and tried to install the app.But it was not installed while install the app it is throwing the below error message.It would be help it we get a solution for this issue ASAP.

           

          Thanks in advance.

           

           

          Process:           PDApp [356]
          Path:              /Users/USER/*/PDApp.app/Contents/MacOS/PDApp
          Identifier:        com.adobe.PDApp
          Version:           9.0.0.108 (9.0.0.108)
          Code Type:         X86 (Native)
          Parent Process:    ??? [1]
          Responsible:       PDApp [356]
          User ID:           501

           

          Date/Time:         2015-08-08 15:53:42.352 +0530
          OS Version:        Mac OS X 10.10.2 (14C109)
          Report Version:    11
          Anonymous UUID:    1CB7E677-DEA6-E7EE-709B-16481FFA152E

           

           

          Time Awake Since Boot: 150 seconds

           

          Crashed Thread:    0  Dispatch queue: com.apple.main-thread

           

          Exception Type:    EXC_BAD_ACCESS (SIGSEGV)
          Exception Codes:   KERN_INVALID_ADDRESS at 0x0000000000000000

           

          VM Regions Near 0:

          -->

          __TEXT             0000000000001000-00000000000a8000 [  668K] r-x/rwx SM=COW  /Users/USER/*/Adobe Application Manager.app/Contents/MacOS/PDApp

           

          Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

          0   com.apple.CoreText       0x9aa00503 CTFontCopyName + 97
          1   com.adobe.ape.engine     0x079b8277 SWFLPlayer_Initialize + 5488855
          2   com.adobe.ape.engine     0x079b840c SWFLPlayer_Initialize + 5489260
          3   com.adobe.ape.engine     0x079b7e72 SWFLPlayer_Initialize + 5487826
          4   com.adobe.ape.engine     0x070667ae APXGetHostAPI + 536574
          5   com.adobe.ape.engine     0x079ba833 SWFLPlayer_Initialize + 5498515
          6   com.adobe.ape.engine     0x079db057 SWFLPlayer_Initialize + 5631671
          7   com.adobe.ape.engine     0x074e013a SWFLPlayer_Initialize + 409498
          8   com.adobe.ape.engine     0x0727dd8e APXGetHostAPI + 2729438
          9   ???                      0x0d2aff75 0 + 220921717
          10  com.adobe.ape.engine     0x077b5496 SWFLPlayer_Initialize + 3379958
          11  com.adobe.ape.engine     0x077b684b SWFLPlayer_Initialize + 3385003
          12  com.adobe.ape.engine     0x0770e41f SWFLPlayer_Initialize + 2695807
          13  ???                      0x10271d9e 0 + 270998942
          14  ???                      0x10279d41 0 + 271031617
          15  ???                      0x101a338a 0 + 270152586
          16  ???                      0x101a4836 0 + 270157878
          17  ???                      0x101a5e6b 0 + 270163563
          18  ???                      0x101a6e05 0 + 270167557
          19  ???                      0x101a739f 0 + 270168991
          20  ???                      0x101ae939 0 + 270199097
          21  ???                      0x101aec29 0 + 270199849
          22  ???                      0x101aed29 0 + 270200105
          23  ???                      0x101afe30 0 + 270204464
          24  ???                      0x101b0476 0 + 270206070
          25  ???                      0x103d0fc9 0 + 272437193
          26  ???                      0x102ea441 0 + 271492161
          27  ???                      0x102eacbf 0 + 271494335
          28  ???                      0x103cc085 0 + 272416901
          29  com.adobe.ape.engine     0x077b7cbf SWFLPlayer_Initialize + 3390239
          30  ???                      0x100ecb3c 0 + 269404988
          31  ???                      0x0cf90494 0 + 217646228
          32  ???                      0x0cf90afd 0 + 217647869
          33  ???                      0x0cf9101a 0 + 217649178
          34  ???                      0x0cf917e2 0 + 217651170
          35  ???                      0x0cf830ac 0 + 217591980
          36  com.adobe.ape.engine     0x070cbb86 APXGetHostAPI + 951254
          37  com.adobe.ape.engine     0x070cea85 APXGetHostAPI + 963285
          38  com.adobe.ape.engine     0x07281ea9 APXGetHostAPI + 2746105
          39  com.adobe.ape.engine     0x0751a076 SWFLPlayer_Initialize + 646870
          40  com.adobe.ape.engine     0x073f22ac APXGetHostAPI + 4254460
          41  com.adobe.ape.engine     0x0742a8c7 APXGetHostAPI + 4485399
          42  com.adobe.ape.engine     0x0747e888 SWFLPlayer_Initialize + 9960
          43  com.apple.CoreFoundation 0x9342fd4f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
          44  com.apple.CoreFoundation 0x934217dd __CFRunLoopDoSources0 + 253
          45  com.apple.CoreFoundation 0x93420d12 __CFRunLoopRun + 994
          46  com.apple.CoreFoundation 0x934206c6 CFRunLoopRunSpecific + 390
          47  com.apple.CoreFoundation 0x9342052b CFRunLoopRunInMode + 123
          48  com.apple.HIToolbox      0x990de2d8 RunCurrentEventLoopInMode + 262
          49  com.apple.HIToolbox      0x990de011 ReceiveNextEventCommon + 494
          50  com.apple.HIToolbox      0x990dde0c _BlockUntilNextEventMatchingListInModeWithFilter + 99
          51  com.apple.AppKit         0x9651a229 _DPSNextEvent + 734
          52  com.apple.AppKit         0x96519a71 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
          53  com.apple.AppKit         0x9650c02c -[NSApplication run] + 907
          54  com.apple.AppKit         0x964f53f0 NSApplicationMain + 2082
          55  com.adobe.PDApp          0x000061b4 0x1000 + 20916
          56  com.adobe.PDApp          0x000021f5 0x1000 + 4597

           

          [trimmed by moderator]

          • 3. Re: how to fix adobe indesign CC quit in yosemite
            Peter Spier Most Valuable Participant (Moderator)

            In future please put crash reports on pastebin.com and provide a link. Long reports make it difficult to navigate the forum.

             

            If that's a crash while trying to install, uninstall, run the cleaner tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html ) and try again to install.