3 Replies Latest reply on Aug 11, 2015 1:55 PM by craigp30981444

    Window 7 to 10 - Entry Point Not Found


      After upgrading Windows 7 pro to Windows 10 my After Effects CC 2014  opened with limited functionality after displaying the following windows...
      - Photoshop library failed to load

      - Plugins failed to load

      - Plugin OpenEXR.aex could not load

      - Directory could not create

      - Entry Point Failed to Load


      I googled and found several historical 'Entry Point Failed to Load' queries and followed their links/solutions, which entailed removing all Adobe software and running Adobe CC cleaner before reinstalling them all again.

      This I followed except couldn't find After Effects CC 2014 and instead installed After Effects 2015. Nevertheless I still incurred the same problem.

      Further searching revealed another option to change the preferences for the users/roaming/adobe folder to read/write, but same result.


      In order to complete a job I'm now back to win7 and After Effects CC 2014 and Design Premium CS5  is all working fine.

      I'd like to revisit the upgrade again if anyone can suggest what I'm doing wrong. Any help appreciated thank you.


      My setup:

      Adobe Design Premium

      - Photoshop

      - Illustrator

      - InDesign

      - Dreamweaver

      - Fireworks


      Adobe CC

      After Effects 2014


      Windows 7 Professional

      Service Pack 1


      AMD FX(tm)-4100 Quad-Core Processor  3.60 GHz

      Installed memory  8.00GB

      64 bit

      NVidia Quadro 2000