Is anyone having this problem? I open the latest CC2015 update of ID and it opens VERY slow. Then going to file open causes a 2 -5 minute beachball on my mac book pro.
I did all the troubleshooting Adobe offers and including turning off all extra fonts, removing the suitcase plugin entirely from all adobe products and still get the dreaded beachball.
I went back to the previous ID version and it works like a charm.
Please help if you know anything about this problem.
A 2nd question is: has anybody gotten passed the loop of Adobe's troubleshooting process. I have no way of contacting their tech support. Online It keeps on looping into describe the product/problem etc. Really annoying and I'm wondering what I am paying for.
Yes thanks, I just did do that, and it worked. Reading the post 3rd or 4th below mine I see it is caused when ID looks to recent files on networks or something like that.
I do switch from office network to home network everyday and up until this latest upgrade it was not an issue. So my question now is: if I am going from network to network (home and office) do I have to delete prefs each time?
If it continues to be a problem, set the number of recent files to 0.