1 Reply Latest reply on Aug 9, 2015 2:43 PM by A.T. Romano

    Kann das Programm nicht starten

    peter-juergp94593921

      After installation the program was working nicely. But after a restart of the PC, icoulnt open the program anymore. the error message was (some how) No access to he device, the path or the file".

      I have deactivate the firewall, no other program was working, cleande the registry and installed another two time without any success!

      Is there anybody who can help me?

      Greetings, Peter

        • 1. Re: Kann das Programm nicht starten
          A.T. Romano Level 7

          Peter

           

          What version of Premiere Elements and on what computer operating system is it running?

           

          Please confirm...

          a. you cannot open the whole Premiere Elements program

          or

          b. you cannot open a project that you were working on and saved closed

           

          Can you describe the error message and/or post a screenshot of the error message?

          The specified item was not found.

           

          The answers will be in the details, and we need more details in order to help you.

           

          Any questions or need clarification regarding the above, please let us know.

           

          Thank you.

           

          ATR