5 Replies Latest reply on Aug 10, 2015 6:13 PM by RPKrayz

    Sapphire R9 290 not working


      Lightroom version: CC 2015.1.1 [ 1032027 ]

      License: Trial

      Operating system: Windows 7 Enterprise Edition

      Version: 6.1 [7601]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 4.7 GHz

      Built-in memory: 16138.3 MB

      Real memory available to Lightroom: 16138.3 MB

      Real memory used by Lightroom: 568.1 MB (3.5%)

      Virtual memory used by Lightroom: 543.3 MB

      Memory cache size: 239.3 MB

      Maximum thread count used by Camera Raw: 8

      Camera Raw SIMD optimization: SSE2

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1680x1050

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No


      Graphics Processor Info:

      AMD Radeon R9 200 Series


      Check OpenGL support: Passed

      Vendor: ATI Technologies Inc.

      Version: 3.3.13283 Core Profile Context 14.501.1003.0

      Renderer: AMD Radeon R9 200 Series

      LanguageVersion: 4.40


      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: C:\Lightroom Catalog\Lightroom Catalog.lrcat

      Settings Folder: C:\Users\RPKrayz\AppData\Roaming\Adobe\Lightroom

      Installed Plugins:

      1) Behance

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) Leica Tether Plugin

      6) Nikon Tether Plugin

      Config.lua flags: None


      Adapter #1: Vendor : 1002

        Device : 67b1

        Subsystem : e283174b

        Revision : 0

        Video Memory : 4073

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: Uninitialized

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true


      I had an MSI HD 7970 Hawk and now I bought a Sapphire R9 290 just to be able to use Lightroom again but it has the exact same problem.  Without the use GPU box checked everything functions correctly but both the library and develop modules show my images about a stop darker than they really are.  With the box checked, library is still darker but develop shows it correctly. I could make due here but now I get constant crashes. 

      This is even a fresh Win 7 64bit install. I have tried all versions of AMD drivers since April 2014. Another thing is when I export a jpg and open it in Windows preview, it shows the darker exposure, but if I open it in Paint, yes Paint, the same jpg is correctly displayed.  I'm not sure how the preview app displays images but its the same as the Library module and Paint is the same as the Develop module.

      It is kind of hard to adjust images when you can't see the correct exposure.

      Thank you for any suggestions you may have. I'm getting pretty desperate and will try about anything at this point.