1 Reply Latest reply on Sep 19, 2015 10:56 AM by macpubs

    Hand tool stuck

    JoJo10

      While working in InDesign, the hand tool gets stuck and it won't let go unless I quit the software(s). Even when I move from inDesign to Illustrator or Photoshop, still selected and cannot get any other tool. The only way to get rid of it is by Quitting all Adobe Softwares, sometimes I have to restart computer.

      if i am really, really patient sometimes is released, but this is after 20 min or so...

       

      I changed keyboards thinking it could be the space bar, also spoke with Adobe help and reset all my presets, nothing has worked.

       

      I got Mac Pro 4 months ago, every since then I cannot work without these interruptions. what is going on? Help please!

        • 1. Re: Hand tool stuck
          macpubs

          I have the same problem with my MacMini running Yosemite OS (native, not upgraded). Tech support helped me reset my preferences yesterday, but now I am having problems again.

          I need to work over the weekend and ADOBE is not available for tech support. Please help!