8 Replies Latest reply on Aug 11, 2015 9:11 AM by maria__



      I'm getting the request to install Adobe Flash in order to read documents on Safari but when I download it only asks me to buy Adobe Cloud and doesn't download. I'm losing my mind already with this issue

        • 1. Re: ADOBE FLASH
          Atul_Saini Adobe Employee

          Moving the discussion to Installing Flash Player

          1 person found this helpful
          • 2. Re: ADOBE FLASH
            Pattie-F Level 7

            I presume you are looking for Flash player.

            Please try this link: Adobe Flash Player - Downloads

            1 person found this helpful
            • 3. Re: ADOBE FLASH
              andys75622553 Level 3

              You might try the following Adobe link. Go down to the bottom where it says, "Still having problems?". Click on the link foe Safari.


              Installation problems | Flash Player | Mac

              1 person found this helpful
              • 4. Re: ADOBE FLASH
                maria__ Adobe Employee

                Hi evies72944020,

                At step 2 Flash Player is downloaded and saved to your downloads directory.  Please check the downloads directory for the installation file.


                The link previously posted, Adobe Flash Player - Downloads, is for content debuggers whose audience is Flash developers to debug their code.




                • 5. Re: ADOBE FLASH
                  evies72944020 Level 1

                  Thank you, so much! That, I know and I have downloaded Flash Drive correctly. I also made the changes on safari preferences. I don't know what else to do. It still doesn't work.


                  Sent from my iPhone, have a nice day

                  • 6. Re: ADOBE FLASH
                    maria__ Adobe Employee

                    Hi evies72944020,


                    Is this a downloading/installing issue or a viewing Flash content issue?

                    Did you go to the downloads directory and launch the installer after it downloaded?




                    • 7. Re: ADOBE FLASH
                      evies72944020 Level 1

                      Yes, I downloaded the installer and I think I launched it... I'd be very grateful if somebody who knows this stuff could walk me through on the phone

                            From: m_vargas <forums_noreply@adobe.com>

                      To: Evie Sullivan <eviesullivan@yahoo.com>

                      Sent: Monday, August 10, 2015 2:06 PM

                      Subject:  ADOBE FLASH




                      ADOBE FLASH

                      created by m_vargas in Installing Flash Player - View the full discussionHi evies72944020, Is this a downloading/installing issue or a viewing Flash content issue?Did you go to the downloads directory and launch the installer after it downloaded? --Maria If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7848892#7848892 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7848892#7848892 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Installing Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.


                      • 8. Re: ADOBE FLASH
                        maria__ Adobe Employee

                        Hi evies72944020,


                        Unless you launch the installer and actually install Flash Player it will not be installed on your system.  Downloading only downloads the installer file to your system.


                        1. Go to the location where the downloaded file is saved to. Unless you changed this, the default location is /Users/YourUserID/Downloads
                        2. Double-click the installer file, this will mount the DMG (disk image) and open a new window with the Flash Player installer app
                        3. Double-click the installer app
                          • If you get a warning stating: "Install Adobe Flash Player.app" is an application downloaded from the Internet.  Are you sure you want to open it?  Click OPEN
                        4. You will be prompted to enter a password...this is the password you use to log onto your computer, it is NOT your Adobe ID password (see What userid & password do I need to install Flash Player?)
                          • Note that Flash Player requires Admin permissions to install, therefore you're User ID must be an Administrator or you must provide the User ID and password of a user with Administrator permissions.
                        5. The installer window will display, proceed with installation
                        6. After installation completes, click FINISH
                        7. The default browser will launch to the completion page.  Flash Player should now be installed
                        8. BEFORE opening any Flash content in Safari, open Safari>Preferences, and check the Security tab to make sure "Allow all plugins" is checked.
                        9. Close Preferences and proceed to view Flash content.