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Change your domain name.
Make sure you have DNS entires for all standard sub-domains.
Or Provide some details and a link to your site.
If its spyware on their computers that redirecting them then there is
nothing you can do on your site.
Has it ever happened to you
it has not happened to me. our site has SSL and very secure. i wonder why it is caused.
It is caused because you have not set up DNS properly and you've used a poor domain name that is easily misspelled and you have invalid links in your site.
"Spyware" has nothing to do with it.