4 Replies Latest reply on Aug 12, 2015 5:29 AM by paule8580168

    InDesign CC 2015 crashes certain files and wont reopen them

    paule8580168

      Hi,

       

      I have had this same issue three times now and have not been able to find a resolution.

       

      InDesign crashes my file after I exported to PDF and cannot be reopened. Has happened on three separate files. The common link I think is that they may all contain a form of Helvetica Neue...

       

      They were all pretty basic files, maybe x 1 small JPG placed and the rest text. I have deleted preferences, tried running the IDML script, deleted fonts, deleted Adobe font cache, re-installed InDesign CC but nothing seems to work. Unbelievably annoying as the artwork keep on having to be re-created. InDesign is up to date. Has anyone else experienced this issue?

       

      Any help would be appreciated

       

      Paul