Could you give more information?
Most like this part didn’t work: "created a fonts embedded PDF"
You can check by opening den Distiller PDF in Acrobat, hit CTRL D and look at the list of fonts: are they all declared as embedded?
Why do you use Distiller? If it comes from Adobe InDesign, use Export as PDF/X-4, if it comes from Illustrator or Photoshop, use save as PDF/X-4.