2 Replies Latest reply on Aug 11, 2015 7:46 AM by Atul_Saini

    CC / CS6?


      could someone tell me once I have CS6 downloaded and I have a cloud account, how I add the serial#?  where do I find the CC serial# to install CS6 on an older Mac?

        • 2. Re: CC / CS6?
          Brucgovn Adobe Community Professional

          If you have CC subscription , no need of serial number to activate CS 6 , CS 6 is also part of Creative Cloud subscription .


          If the CS 6 apps is asking for serial number , check with below steps.


          Make sure you had installed Adobe Creative cloud [ If Mac OS X 10.7 and above versions ]   or Adobe Application Manager  [ Mac OS X 10.6.8 ]   on your computer  and Signed in with Adobe ID using which you had purchased subscription .


          Still same ??


          Sign out and Sign in once and check :

          Sign in and sign out to activate Creative Cloud apps


          Still same ??

          1) Right click on the Finder icon on dock and select "Go-To Folder" option.
          2) You will get a text box, type-in below mentioned command and then hit 'Return' key.


          3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.

          4)Double click on Hosts file , it will open it with TextEdit,


          Check whether you can see any Adobe related entries inside Hosts file like activate.adobe.com.......etc??