2 Replies Latest reply on Aug 11, 2015 1:04 PM by resdesign

    Edge Animate freezes when editing type.

    dSparks Level 1

      This just started yesterday.

      CC 2015 on Yosemite.

      I did a clean uninstall/install of ALL Adobe products on my machine on Sunday with the help of Adobe Support. Everything else is running smoothly thus far.

      PROBLEM:

      Working on HTML5 banners using DoubleClick template and instructions. When using type tool, I click on text to edit. A Google Chrome window opens on top but not a full window (see screenshot). This happens when I don't even have Chrome open!

      Screen Shot 2015-08-11 at 11.29.18.png

      As soon as the window appears, AE freezes and becomes unresponsive. I have to Force Quit every time. Console shows something similar with each crash. It mentions an "image not found" but all images are present. Looked for possible images that may not be recognized even in the symbols but everything used is in the library and in the folders. Again, it happens when I'm trying to edit any text. Ideas?

       

      Process:               Adobe Edge Animate CC 2015 Helper EH [3914]

      Path:                  /Applications/Adobe Edge Animate CC 2015/Adobe Edge Animate CC 2015.app/Contents/Frameworks/dvawebview.framework/Versions/A/cef/Adobe Edge Animate CC 2015 Helper EH.app/Contents/MacOS/Adobe Edge Animate CC 2015 Helper EH

      Identifier:            Adobe Edge Animate CC 2015 Helper EH

      Version:               ???

      Code Type:             X86-64 (Native)

      Parent Process:        Adobe Edge Animate CC 2015 [3902]

      Responsible:           Adobe Edge Animate CC 2015 [3902]

      User ID:               501

       

      Date/Time:             2015-08-11 11:29:11.561 -0700

      OS Version:            Mac OS X 10.10.4 (14E46)

      Report Version:        11

      Anonymous UUID:        4E4BEBA1-7C51-5A1A-7E41-A49E2BAD93C8

       

      Time Awake Since Boot: 6000 seconds

       

      Crashed Thread:        0

       

      Exception Type:        EXC_BREAKPOINT (SIGTRAP)

      Exception Codes:       0x0000000000000002, 0x0000000000000000

       

      Application Specific Information:

      dyld: launch, loading dependent libraries

       

      Dyld Error Message:

        Library not loaded: @executable_path/../../../../Frameworks/Chromium Embedded Framework.framework/Chromium Embedded Framework

        Referenced from: /Applications/Adobe Edge Animate CC 2015/Adobe Edge Animate CC 2015.app/Contents/Frameworks/dvawebview.framework/Versions/A/cef/Adobe Edge Animate CC 2015 Helper EH.app/Contents/MacOS/Adobe Edge Animate CC 2015 Helper EH

        Reason: image not found

       

      Binary Images:

          0x7fff64043000 -     0x7fff64079837  dyld (353.2.1) <72A99D0F-0B56-3938-ABC5-67A0F33757C4> /usr/lib/dyld