6 Replies Latest reply on Aug 13, 2015 4:36 AM by paloma67

    Elements 12 not importing MOV files fully, only audio, no video

    paloma67 Level 1

      Granted this is the first time I am using this program on this laptop. I have used Premiere Elements but on another computer.

      Maybe the preferences on this laptop are not set up properly for Premiere? Just a thought.

      Any help much appreciated as I have a heck of a lot of editing to do!