Premiere Elements 11 on Windows 8.1 64 bit.
Audio and video are conformed by the project when they are brought into the project. Are you giving the project enough time before you start your moves in the project? Look to the bottom right of the workspaces for a progress bar which would show any conforming activities if they were going on. Do not do anything in the project until the conforming is done and the progress bar disappears.
Also, assuming the conforming was complete or not a factor, what happens if you take the Timeline Indicator to the end of the Timeline content by pressing the End key of the computer instead of what you are doing now with the horizontal scroll bar?
Let us start here and then decide what next.
Thanks for the reply ATR. Conforming was complete. Tried using the End key and it crashed as it does when dragging the scroll bar or when clicking the scroll bar arrow. The timeline reaches the end of the clip but then it crashes and I have to close the program.
I have a resource meter running and as the clip is loaded the RAM rises from 20% to 80% used. The CPU barely moves. As soon as I close the program, the RAM drops back instantly as it should.
Thanks for the reply with additional troubleshooting information.
Is your Timeline composed of one 2 hour video or is it composed of many video clips whose total duration adds up to 2 hours?
What is the format of the file or files? Video compression, audio compression, frame size, frame rate, interlaced or progressive, file extension, pixel aspect ratio. Posting the brand/model/settings of the camera that recorded the video(s) might give us the file information that we need for troubleshooting.
If you start a new project, are the problems there at the very start or do the problems develop as you add and edit to the Timeline content?
Do you have any other media type other than video on that Timeline? Any pile ups in the Adobe Premiere Elements Preview Files Folder or Media Cache Folder?
Let us consider the above and then decide the next steps.
The clip is a single clip that was previously exported as an MP4 H264 1920 x 1080 25p. I am trying to re-edit it.
The crash problem is before any editing. The preview and cache folders were empty as I started a new project as PAL-AVCHD-Full HD 1080i 25.
Normally I would edit footage from the cam (Canon Legria HF-G30) but the original files were deleted long ago. I have never had this problem when performing the original editing from cam and I regularly import over 3 hours of clips from the cam with no problems.
With that in mind, I assume this may be something to do with it being either a single clip/file or the fact it is an MP4. Maybe APE11 does not like MP4 imports, although shorter MP4 clips of over 1 hour are fine. They edit OK and re-export as MP4 as they should.
I did wonder about chopping the file in 2, but the crash will not allow me to do this.