What computer operating system is involved?
What you describe seems to fit the profile for Surface Pro 3 with installations other than just Premiere Elements 11.
Have you copied the contents of the installation disc to the computer hard drive and then tried to install the program from its setup.exe file now on the computer hard drive?
Does that work for you?
Thanks A.T. Ramano.
I was not able to copy the disc to the hard drive on this new Surface Pro 3 (Don't know if this has something to do with Windows 8, or the Surface Pro 3. I just copied the disc to my old laptop hard drive (windows 7 64 bit) to see if it was possible with any of my machines and it worked fine. When I tried on the new Surface Pro 3,
I get error 0x8007000037.
But, I am now downloading from Adobe the PE11 and it appears to be working, and will have my serial number from the discs and hopefully that will work. We'll see, once I try to install it from the download in my hard drive
Sounds great. Best wishes for success.
If you need download installation files for your purchased serial number, you can also use
We will be watching for further developments as your schedule permits.