1 Reply Latest reply on Aug 13, 2015 11:19 AM by Brad Lawryk

    Purchased image will not open.

    davidc13451779

      It is being downloaded as an .ai / EPS file. Other images I've purchased are downloading as a jpeg. Why is this one image different from the others?

       

      It says Adobe Reader could not open 'AdobeStock_28589586-4.ai' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). I do not have adobe illustrator installed on my computer (2014 Mac-pro), but want this file as a jpeg or pdf.

       

      Thanks

      David