1 Reply Latest reply on Aug 14, 2015 3:06 AM by Peter Grainge

    Adobe Licenseing (Robo Help) - Issue


      Hi all,

      I need to get the license for Adobe Robohelp. I have received an email from Adobe:
      To claim your media using coupon number 4200023, click on this
      ______https://licensing.adobe.com/sap/bc/bsp/sap/zliclogin/login.htm. You will be prompted to log into the Adobe Licensing Web Site (LWS) if you are not already logged in.

      However on signing I get the following error:

      Adobe does not recognize you as an authorized user of this web site. Please contact Adobe for assistance.

      Not sure how to resolve this issue?

      Dhwani Vibhakar.