2 Replies Latest reply on Aug 14, 2015 12:32 AM by Test Screen Name

    Can't create new PKCS#12 digital ID file in Adobe Pro 10.1.15. Getting error "passwords do not match".

    deb beaman

      I needed to delete my old certs (which I did and now have none at all)  and create a new one with the correct email address, and when I try, it keeps giving me the error "passwords do not match". I updated my adobe online sign in and password but still can't create one. So what password is it comparing this to? What doesn't match? I CAN create the windows certificate store but not the PKCS#12 cert. PLEASE HELP? Even though I have 3 registered Adobe products, I called support and they won't help me..... Thx Adobe!!!