1 Reply Latest reply on Aug 14, 2015 12:05 AM by F. McLion

    My redemption code does not work


      I am trying to install Photoshop Elements 13. My redemption code that I received does not work when I enter it in. It says it is  "invalid." Therefore, I cannot get my serial number, which means I cannot install the program. Does anyone know why this is happening and how to fix it?