1 Reply Latest reply on Aug 14, 2015 9:08 AM by Captiv8r

    Robohelp 10 error

    MarceloJR

      Hi from Argentina people

       

      Im using robohelp 10 and receive the followin error when i generate

       

      Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             RoboHTML.exe

      Application Version:                           10.0.1.292

      Application Timestamp:                     51493787

      Fault Module Name:                          HtmSingleSourceWebHelp.dll

      Fault Module Version:                        10.0.0.287

      Fault Module Timestamp:                  4ff35883

      Exception Code:                                  c0000005

      Exception Offset:                                000448b0

        OS Version:                                          6.1.7601.2.1.0.256.4

      Locale ID:                                             11274

      Additional Information 1:                  0a9e

      Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789

      Additional Information 3:                  0a9e

      Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789

       

      Read our privacy statement online:

        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

      If the online privacy statement is not available, please read our privacy statement offline:

        C:\windows\system32\en-US\erofflps.txt

       

      Problem signature:

      Problem Event Name:                        APPCRASH

      Application Name:                             RoboHTML.exe

      Application Version:                           10.0.1.292

      Application Timestamp:                     51493787

      Fault Module Name:                          ntdll.dll

      Fault Module Version:                        6.1.7601.17725

      Fault Module Timestamp:                  4ec49b60

      Exception Code:                                  c0150010

      Exception Offset:                                00083fbe

        OS Version:                                          6.1.7601.2.1.0.256.4

      Locale ID:                                             11274

      Additional Information 1:                  3dd1

      Additional Information 2:                  3dd156e4d629d5d7ea2a807e9d678dae

      Additional Information 3:                  9ecf

      Additional Information 4:                  9ecfb4d8f2e30f707facc6edceabc2c7

       

      Read our privacy statement online:

        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

      If the online privacy statement is not available, please read our privacy statement offline:

        C:\windows\system32\en-US\erofflps.txt


      Thanks in advance

      MarceloJR