0 Replies Latest reply on Aug 14, 2015 10:40 AM by greenenk

    cannot deauthorize my laptop running windows 10

    greenenk

      Problem: I no longer own the email account I signed up through, and do not remember my password. Without the password, I cannot deauthorize my laptop. I need to either get my password, or deauthorize the computer another way. the only way a password reset can occur is through a link to an email account I no longer have access to.

       

      any suggestions?