What tool do you use?
Old tool was acrobat professional. I could sign a document by applying my certificate in a file by selecting "sign" and then drawing a rectangle to place my certificate, that has name, title, and date. We can visually see who signed it and when the signed on the printed version. Others could sign after me, and the document would be locked otherwise.
New tool is Acrobat DC and to do a signature, I need to drag three elements onto the page, a graphic with my signature, then a text block with my title and another text block with the date. I can only be the first person to sign a document, if not it will not let me do it. The result on the printed document does not really show anything to state that I signed it- it looks like anyone could have added the graphic elements as it does not show any certificate information.
Old version we would have three signatures and each could add their own. So I can do it, however clunky, with the new version as long as I am the first person who signs it. If someone else has already signed it, then I have to print, sign with pen, and then scan.
Our company had to upgrade to the new version under the terms of our master licence agreement with Adobe, and we are trying to get Adobe allow us to revert to the old version, which was the most recent full version before DC. We are also looking at other solutions due to a variety of reasons (we do not want documents stored in the Adobe cloud as Adobe pushes us to do, and then we also have the multiple signature issue.) We have 400 licensed copies of the program. Most people have given up on it and we are back to print and sign. About 100 of the 400 users use it only to sign documents and the other 300 use it to assemble multiple documents into one PDF.
It seems like I am doing the wrong thing and there must be a right way to do what I want, but I am not finding it or figuring it out. Ideally, I want to be able to apply a digital certificate to a document and be able to sign a document already signed, and the printed version of the document to show the certificate information so we can sure who signed it is who it appears to be.
Do you use Tools > Certificates > Digitally Sign ?
Yes, I found it and am much closer now. Thanks! The terminology from sign to certificates was what got me lost. Added to the shortcut menu and I think it mostly works now, just need to modify the certificate to make it look the way I need it to look. All set here now.