I downloaded creative cloud ona new account but when it downloads my old account is still logged in saying 'Please verify this account' I can no longer access this account and have been told to find the OOBE file and delete a file, problem is im having a hard time trying to locate this file on my HP/Microsoft laptop. Can someone help me please?
Thank you this helped but I cant seem to see the OOBE file, can you help me with this?
Didn't you see it in the directory i mentioned in my above comment?
Does CC app shows the same error if you launch it again?