2 Replies Latest reply on Aug 15, 2015 5:03 PM by JimHess

    How do I revalidate my LR 4?


      I have need using LR 4.4 with Win7.  I upgraded to win 10.  I need to reinstall my LR 4.  It was a teacher version and the education validation web page is gone.  My product code # on the box does not fit the web boxes page.

        • 1. Re: How do I revalidate my LR 4?
          Captiv8r Adobe Community Professional & MVP

          Moved from the Adobe Captivate forum.

          • 2. Re: How do I revalidate my LR 4?
            JimHess Adobe Community Professional & MVP

            That product code is not the serial number needed to install Lightroom. When you first purchased the teacher edition you had to validate that you qualified for the discount. Then you were sent an e-mail containing your serial number. That serial number is very important, and something that you should have stored in a safe place. You can log into your Adobe account and see if the serial number is recorded. If not, then I suspect you won't be able to reinstall. Adobe no longer supports Lightroom 4, any edition. So it's up to you to have your serial number. For your information, that serial number will have six groups of four numbers, and first four will be 1160.