Would you provide more information so that we can help you?
Which app do you use? Is it the desktop Reader on a Windows or Mac desktop computer or the mobile Reader on an iPad/iPhone or Android tablet?
What is the version of the operation system on your computer/device?
I use the application Adobe Acrobat Reader through an iPad and an iPhone with iOS 8.4.1. The text I was using was a document cloud I could access either through the recent, document cloud or the saved document in outbox. I had previous versions of my document with last and previous changes but once the main document was damaged and recorded with kilobytes rather than megabytes (36 KB instead of 17,1 MB) then all previous saved docs were damaged as well as corrupted. Only the local doc was rescued but was a version of only 9,6 KB with all previous changes and notes lost.
Please, waiting for an answer!!!
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Once a PDF document is damaged/corrupted, it is not possible to repair the loss of data (from 17,1 MB to 36 KB).
Do you have a backup copy of the damaged PDF document on a different device or computer? Backup is the only way to recover the PDF document in the original state.
When you upload your PDF documents to the Document Cloud, please make sure that your iPad/iPhone has stable internet connection.
I am sorry for the inconvenience.
Thanks a lot for your answer!
The stored file still exists in the document cloud with 33 KB and a copy before corruption was not downloaded in the hard disc of any other device. It is still surprising that all happened on 15 aug and I assumed that the saved docs before that day should be intact. But still they were all vanished!!! What I was actually hoping is to find somewhere in the doc cloud network these copies of 16 or 15 MB and so rescue some of my homework. If there is any chance please let me know!!!
If your documents are stored in Adobe Document Cloud, you should see them in the "Document Cloud" section of Adobe Reader for iOS.
Would you do the following steps to find your cloud documents via a web browser?
- Open Safari (web browser) on your iPad/iPhone.
- Go to https://cloud.acrobat.com/
- Sign in with your Adobe ID.
Would you check "Document Cloud" in the left pane to see if you find your original documents?
I have already tried both ways and previous copies have vanished from the doc cloud section either though the application of Adobe Acrobat or through safari. As if the damage affected and corrupted silmutaneously all previous saved docs and just kept one version of 15 August with 36 KB. Only stored files in the local section were not affected.