11 Replies Latest reply on Aug 31, 2015 7:20 AM by A.T. Romano

    When trying to add a .wmv media file, Premiere just sits there, not locked up but no progress

    Zeusthecat123 Level 1

      I'm in the 30 day free trial of Adobe Premiere Elements. I have a large collection of .wmv files and for me to purchase Adobe Premiere Elements I need to know I can import these files.  They are listed as supported but every time I try to import one (Via Add Media Files), Premiere sits at the screen that says "Adding media..." with no progress being made at all on the progress bar.  I even walked away for 1 hour just to see if it was incredibly slow but no progress. I get no errors and it's not hard locked but if I click anywhere else on the screen it says "program not responding".  I'm on Windows 7 on a PC.