dear peter here is my problem - my friend Kevin Troyer bought me this program in america in 2011 - I paid for it; i live in South Africa - - he was then part of a orginizarion called The Promise - he since left the company and had to change his address it used to be [removed by moderator] now it is [removed by moderator] it has taken me days to try and solve this!!! afrter uninstalling and re-installing and added my original serial nr - now it only opens on his name and under his new id itbsays he owns no product!! ive tried to re register it under my own name [removed by moderator] - no success!!!! pls help urgently!!!!!!!!!!!!!!!!!!!!!!!
We have branched this into a separate thread because it didn't pertain to the message you attached it to. We also removed the personal information since this is live on the Internet and you could be spammed by making that info public.
It's not necessary to send your message four times; that's pretty annoying.
This kind of question cannot be handled in a public forum. You need to contact Adobe staff via chat. Here's a link: