On a new pc running Windows 7 I installed the desktop app, then Illustrator & Photoshop.
Illustrator works fine but get following message when trying to open Photoshop:
"Photoshop bad exe. C:\Windows\system32\MSVCP110.dll is either not designed to run on Windows or it contains an error."
have uninstalled and re-installed Photoshop - no change
run the desktop app uninstaller, re-installed that then re-installed Photoshop - no change
I have had 2 on-line chat sessions with Adobe, where they took over the screen and repeated the above actions - still no change
Can anyone suggest a solution?