17 Replies Latest reply on Jun 19, 2016 9:30 AM by marcop43612916

    "unable to allocate memory after effects CC 2015" Mac Pro bug fix?

    ketchupcol83

      Installed CC 2015 last week on OS X 10.10.4

      Started getting this problem - "unable to allocate memory 0.0 mb" and similar - even though my memory clean app tells me i have 20 gb available. Doesnt seem related to Memory at all.

       

      my specs -

       

      Mac Pro (Late 2013)

      3.5 GHz 6-Core Intel Xeon E5

      32 GB 1866 MHz DDR3 ECC

      AMD FirePro D500 3072 MB

       

      a look through the forums seems a lot of people have had this problem over the last few years and is still not resolved.

       

      I am paying for alot of CC licenses for my business, I would really appreciate a response from Adobe on whether an update is on the way to fix this bug  ( i noticed an update was meant to fix this back in December 2013?)

       

      or an indication if it is graphics card / OS / processor related. Ive noticed a few people mention this Bug on relatively new 2013 / 2014 Mac Pro's and mac Book Pro's.

       

      Really appreciate any help on this!

       

      Thanks


      Col