Log into Adobe Stock and you will see at the top right something similar to this ...
Click on the 'Images' button. This will take you to the license history.
Click on the image thumbnail to go to the image details page. There you will see a download link. You must use the download link or add it to your project from a Libraries Supported App like Photoshop, InDesign, Illustrator, etc to use the image without a watermark.
I hope that helps. :-)
1 person found this helpful
Mucho Gracias my friend! I kept getting so utterly confused with the complete lack of an intuitive UI. The fact that the watermark, remained in the pic, on the download page through me off. The UI lacks fundamental clarity and the moron(s) who designed the website lack a complete understanding of how the rest of the world conceptualizes reality! My guess is the webmasters who concocted Adobes website , where former highway road-sign designers!! The website lacks fundamental navigation. I have a new name for the disease that haunts the current ,out of touch tech, world, I call it "Windows 8 Logic" Apparently it is a highly contagious neurological disease!
Again, thank you for the solution Brad(your an angel)
P.S. I will do my utmost in the future to never ever ever ever use anything Adobe ever again!! I think Adobe should change its name to ADODO, as with the companies current lack of customer support, it will go by the way of the Dodo bird!! (mark my words)
Sorry to hear you didn't have a good experience with Stock. I certainly won't argue with your comments on how the Stock process lacks the fundamentals. Because I agree with you. It took me a long time to get it all figured out myself. And I am still having issues myself.
I'm not an Adobe Employee but I would hope you do stick with it. It gets easier. Good luck with your projects! ;-)
That is it, Thank you!! Yes not very intuitive but at least it worked.
great to hear you got it going. Good luck with your project! :-)
Hi, just trying to find solution to similar problem.
I bought licence for two images, the show up in my licence history but the menu bar that show how many images are licensed still shows zero, and when I click on the links for the photos in the images drop down menu, they still have the watermark. Any suggestions?
the zero is how many images you have left on your subscription not how many you have licensed. The watermark will always show when viewing in a browser. Follow the steps above to download without the watermark. The downloaded image if you follow the above steps will not gave the watermark.
Thanks Brad, that has cleared things up for me, and been very helpful!
where is the download detail page? I'm also having trouble also with downloading an purchased stock image from Adobe too. I did struggle and got to the where the screenshot is. However, I am a little lost here to where the download detail page that is located. With any help, I would really appreciate it even with baby steps. Thank you so much and hope I can get through this.
I tried downloading/saving it from the desktop but I get a pop up screen stating > "The file "AdobeStock742372" could not be opened."< It may be damaged or use a file format that preview doesn't recognize. sigh.... Its really annoying please help.
Sounds like a solution I will give it a shot. Thanks for the help!!!
It looks like the interface has changed a bit...
After logging in at http://stock.adobe.com, the License History is found in the dropdown menu directly under the login name.
Then, the image details can be found (and the image [re-]downloaded) by clicking on the image ID you want from the list.
tthat link has always been there. The blue images button us just easier to find. Either one works.
Hmm, that's odd because my blue images-remaining button is completely unclickable...
It says "Available: 118 Images" at the top, but clicking anywhere in that space does nothing.
I tried a couple different browers, but still no luck.
So had to use "License History" on the menu instead.
tthat is odd for sure. It was working earlier, but as you say it isn't now. it also says 'images remaining' next to it that wasnt there before.
Correct Answer! Thanks
I am having similar problem. I went to license history, clicked on the blue ID number, the image comes up with watermark. I saved the image with same result. I do not see a download button anywhere???
I'm having a similar problem. I get a subset of my licensed images showing up. When I first license the images, I can download to the desktop fine. But when I return to either Photoshop's Libraries Panel -or- Adobe Stock Online, I get "6 items, (20 in total)". I have 20 licensed images. So where are the other 14? It's the same in all my libraries. I get a few of the total.
The item count that appears in Libraries on the Stock site includes non Stock items. 6 is the number of Stock items you have in your library and the other 14 would be other creative assets you placed in your library. If you navigate to https://assets.adobe.com/ you'll see all 20 items. Let us know if this is not the case, please.
Unfortunately that is not the case. My additional licensed images are missing. For example, I licensed other sports related images on 17/12/15. These do not appear anywhere.
I have licensed this item. The licensed item will not appear in ANY library. Secondly, I tried to download to my desktop. But it is treating my HP Rove like a tablet and will not download the AI/EPS file.
I followed the instructions and the images are added to my library but when I pull them from the library into a document they are still showing a watermark???
If I download them one at a time they don't show the watermark but I'm buying 750 a month, I don't have time to do that???
Make sure your Adobe Apps are up to date with the very latest version.
Brad, I hope you can help me. I have purchased 2 licensed images. They appear in the CC and I can use either Photoshop Touch or Pixelator to open. But the watermark is still there. I have also used iDraw & the send link without any success. All 3 of these are iPad apps which I'm sure you know but just in case others read. Thank you.
Photoshop Touch is an old out dated App.
Try Photoshop Mix, Photoshop Fix or Photoshop Sketch depending on how you are working with the image.
I now have tried all three of the above apps and the image opens but the watermark is still there and so it's unusable to me. I probably didn't communicate enough before. When I purchase the license on Stock, it downloads, you see the blue flag in the left corner "licensed" and when opened from there it has the watermark on it. That would make me think it isn't any of these apps because it occurs before launching them.
You can use "filter" and update to photos only. That makes the file into png and jpg. The problem I have found w/that is you are very limited on image choices. There are AI/EPS that I want to purchase. I like having CC but if I can't get a workaround I will have to purchase from Shutterstock or Dreamstime for quality images.
Sounds to me like you aren't downloading them correctly. Can you list step by step (even include screenshots if possible) the steps you are taking.
I can assure you that opening images from your library works in Photoshop Fix and Mix.
Be sure you are always using the same Adobe Id.
Yes, the image does open when using those 2 apps (as well as others) but the watermark is there.
1) sign in Adobe
3) search & locate
4) open image & see standard license
5) choose save to device
6) say ok to charge of $2.99
7) downloading goes to my library
8) use one of the apps for photos (it does this on every app tried)
8) Open the license & watermark is there
So what I am doing now is getting a jog only is to go to stock
1) search but use the filter (3 horizontal lines) instead of entering after search
2) set to photos & update
3) View the jpg in the photo app
4) It opens & instructs you to save image by holding your finger down.
5) This goes into the photo gallery.
Saving to Dropbox is what some in the forum said works but it gives me the message "cannot open file format".
Sent from my iPhone
When I save to device I get this:
Sent from my iPhone
Once you have your image licensed and saved to a library in Stock - do not 'save to device. No need to.
Open Photoshop Mix or Photoshop Fix. You will see this. Click on CC Library.
Click on CC Library. You will see your CC Libraries.
Open the library your image is in.
Select your Image.
Sorry last Screenshot didn't fully capture. But on the bottom right corner of this screen you will see a button saying to 'Choose Image'. Click on it.
Edit away ........
I have had some success but it takes several steps to get from EPS to PNG or JPG. At first, I took your suggestion and used Photoshop Mix and Photoshop Fix. Both of those require you use the tools like healing, blur, patch, etc. I did get a final jpg saved but that took almost 30 minutes to make sure it looked ok.
This option is much better and you get rid of the watermark in a clear, clean version. Go into stock and click on the licenses history to use the appropriate blue link. Save to library, go back into CC and copy the image, share to Dropbox & then download back as a JPG. It would not open in PSMix or PSFix but it did open in iDraw.
I have done 3 images now and it just took me playing around. All in all, for a licensed/paid image you should be able to get it with fewer steps.
Looks like you are on the desktop version. In the iPad it doesn't have the same prompts. But now I found the way to download without having to use Dropbox
Go to Stock & click on the license
Save to a library
Open in PS Mix
The watermark still there but up at the top is an arrow that has "copy to Photoshop creative cloud As one of the options. There is also just save to creative cloud but the photoshop one is what worked for me
then you go back the creative cloud and download as jpg, png, etc.
When it downloads it is on the screen automatic & you save image with the up arrow
I'm having download probs. Having eventually found where the downloaded image is stored, the one I'm trying to get hold of is not downloading in an image format, and still has the watermark.
It's converted to a .psd file by selecting to open it with the program, but only shows at 641 px wide and shows the watermark.
Any thoughts please?
PS - didn't have any probs last week, when I selected an image and downloaded it without any fuss...