5 Replies Latest reply on Aug 18, 2015 11:52 AM by Steve Grisetti

    The sound dissapears for some of my files when importing them into Premier Elements 13

    ninam57263288

      Hi, when  importing a video file (AVCHD) the sound dissapears after a few minutes in one of the files.

      (I have imported 5 files from the same camera and I only have the problem for 1 of the files).

       

      When I watch the file in Windows media player the sound is there - so the problem only occurs when starting a project in Premier Elements. Im using 11.

       

       

      Regards Nina

       

      Since this morning I have bought PE 13.

      Now the 1st file works fine (sound is there) - but one of the others (that worked in PE11) doesn't work anymore??

       

      Anyone????

       

      Regards Nina