If you originally registered your product the serial number will be stored in your Adobe Account.
Sign in with your Adobe ID (email address & password) and choose the tab “Plans & Products”
Then view your products. Every registered application should be shown with serial numbers.
To see a list of your registered products and their serial numbers, go to My Account
Thanks 99jon! Now, if we assume for a moment that I was too lazy to ever register my LR5, would it still be possible for my husband to help me do so from my desktop back home, using this account? Or is there an expiration date for registration?
You can try a system search but the reg file will probably only show up if the product was correctly registered.
On Windows click the start button and type into the search box:
%AppData% and hit return. Then navigate to:
(Substitute your own user name)
Inside the Lightroom folder look to see if you have a LRREG file; if so right-click on the file:
Lightroom 5.0 Registration
Choose Open With and select Notepad or click the Browse button and find notepad.exe at:
When the LRREG file opens in notepad you should be able to see your serial number.
On Mac OSX launch finder and hold down the Alt (Optn) key and click the Go menu and choose Library. Navigate to:
Right-click (control-click) on Lightroom 5.0 Registration
Choose Open With Text Editor
thanks again, jon99 - I sent your instructions to my husband, and he found the registration code. Now I just can't figure out where to enter it!
lightroom opens just fine, it is only when I try to develop my raw files, I get a screen saying "please renew your membership" - but I am not directed to anywhere, where I might do so.
I bet it must be there somewhere in the menus, but I can't find it. Please help me one third time, and I shall give you three very well earned helpfulness-stars!
The message renew your membership, normally relates to the creative cloud version. A serial number is only required for the stand-alone version. Did you buy LR5 outright or do you have a subscription?
I bought LR5 (or rather got it for my birthday) as a dvd-hardcopy, which I installed on my desktop. Then at some point I downloaded a trial version on my laptop, which I thought might come in handy one day, and planned to activate it using my product key from back home - but I never got around to it, and of course the trial period expired. This is why I am trying to remote-fix the situation from halfway across the world now.
But maybe my plan was flawed to begin with. Maybe I actually need to install from the dvd to get able to get two active copies. Which is a bit of a pain, because the dvd is in Denmark, and even if I DID manage to get it here, my laptop has no optical drive!
I really don't need a cloud subscription. My pics are fine on Flickr. I just need LR5 installed on both my desktop and my laptop.
thanks jon99, I really appreciate your efforts to help. Just too bad if we reached a dead end. I really don't want to share unedited raw files, and I don't want to wait a month to share anything...
Try from the menu:
Help >> Sign-out
Then quit LR and re-launch.
Do you get the option to "License this Software"
If so click the button and enter your serial number.