3 Replies Latest reply on Aug 19, 2015 6:49 PM by Todd_Kopriva

    Video Copilot Element 3D and Heat Distortion error messages

    Tsuchikage4@aol.com

      I have a problem with Element 3D and Heat Distortion plugins. My Optical Flares and Twitch working fine with After Effects. I have Windows 10 and CC 2015 version. When I selected a new composition and set a solid color. I applied either Element 3D or Heat Distortion to test out if the plugins worked. It shows a registration panel on After Effects, which Optical Flares and Twitch never did ask me to register for Video Copilot account. Screenshot (56).png

       

      It shows an error message after I close the panel.

       

      Screenshot (57).png

       

      How do I fix this? Brucgovn