0 Replies Latest reply on Aug 19, 2015 7:58 AM by rafael_sdecastro

    Modal Dialog or Alert is active - but not showing

    rafael_sdecastro

      Hello,

       

      My name is Rafael and I'm having a problem with my InDesign CC 2014 software. I'm using it with Adobe DPS Tools to publish digital magazines.

      When I'm trying to import a new article, sometimes I realize it suddenly stops uploading and nothing else happens. If I try to click anywhere else it won't works and if I try to open any InDesign document, I receive this message: Cannot handle the request because a modal dialog or alert is active. But this modal dialog or alert isn't appearing to me! So it makes me Force Quit InDesign everytime, so I can open it again and then try to import the same article again.

       

      I tried searching about it online and on this Adobe Communities, but everybody else who got this problem was working with some kind of coding, nothing related to my problem.

       

      I am using InDesign CC 2014 on a Mac Mini, with OS Yosemite 10.10.3

       

      Thanks,