3 Replies Latest reply on Aug 19, 2015 4:09 PM by RJMuir

    My Lightroom 6 shuts down whenever I plug in my LG G4 phone and try to upload my photos.  Any way to fix this problem?


      I am trying to upload photos from my LG G4 phone but Lightroom 6 keeps shutting down on me.

      When I click on the phone to even start a download, nothing even comes up.  The phone and

      the micro SD card are both new.  Any suggestions would be great on how to solve this issue.