1 Reply Latest reply on Aug 19, 2015 3:24 PM by Peter Spier

    Corrupt user profile cause InDesin "fail to export PDF" or "Print to a printer"

    thanks123

      In researching the problem for when you try to Export to PDF I have found that the problems lies within the users profile. I logged in to their computer as my self and Exported the same file to PDF without any issues.

       

      I also uninstalled the app and re-installed the latest CC version.

       

      I deleted her Preference files in App-Data Local and Roaming opened up InDesign and still has the problem. Her Windows Profile has no issues printing from other programs.

       

      Anyone have a clue to where additional ID Profile related items my be found like maybe in the registry?